Legal Document

Privacy Policy

Last Updated: October 5, 2026

At EC Menu, operated by EC TECHNO SOLUTIONS ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information of our users, restaurant owners, and customers who use our digital menu and ordering platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software solutions.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and business details (restaurant/store name, address) that you voluntarily provide when registering on the platform.
  • Order & Transaction Data: Information related to menus, items ordered, prices, and customer contact details shared during the WhatsApp ordering or checkout process.
  • Technical Data: Browser type, IP address, device information, and pages visited on our platform for analytics and performance improvements.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected to:

  • Create and manage your digital menu accounts and subscriptions.
  • Facilitate seamless WhatsApp ordering and communication between customers and restaurant/store owners.
  • Send administrative information, such as updates, security alerts, and support messages.
  • Improve our platform features, user interface, and overall software performance.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information only with trusted service providers who help us host, maintain, or operate our servers and infrastructure, or if required to do so by law.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Your Rights Regarding Your Information

You have the right to request access to the personal data we hold about you, update inaccurate information, or request the deletion of your account and associated data by contacting us.

6. Changes to This Privacy Policy

Chúng tôi may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Company: EC TECHNO SOLUTIONS

Location: Kakkanad, Kochi, Kerala

Email: support@ecmenu.in